State Regulatory Contact Information

For customer service issues or if you have questions, or concerns, please contact us. If a problem can not be resolved by speaking with us and the nature of the complaint is something other than a high rate of interest or lack of funds to repay the loan, you may call your state regulatory agency from the list below:

Alabama

Alabama Banking Department
PO Box 4600
Montgomery, AL 36103-4600
Phone: (334) 242-3452

http://www.banking.alabama.gov/complaint.aspx

Alaska

Alaska Department of Commerce, Community, and Economic Development
Division of Banking and Securities
PO Box 110807
Juneau, AK 99811-0807
Phone: (907) 465-2521

https://www.commerce.alaska.gov/web/dbs/

California

California Department of Financial Protection and Innovation
Consumer Services Office
1515 K Street, Suite 200
Sacramento, CA 95814
Phone: (866) 275-2677

https://dfpi.ca.gov/file-a-complaint/

Delaware

Delaware Office of the State Bank Commissioner
Attn: Compliance
555 East Loockerman Street, Suite 210
Dover, DE 19901
Phone: (302) 739-4235

http://www.state.de.us/bank/services/complnt.shtml

Florida

Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399
Phone: (850) 487-9687

http://www.flofr.com/sitePages/FileAComplaint.htm

Idaho

Idaho Department of Finance
PO Box 83720
Boise, ID 83720-0031
Phone: (208) 332-8000

http://www.finance.idaho.gov/complaint.aspx

Indiana

Indiana Department of Financial Institutions
30 South Meridian Street, Suite 300
Indianapolis, Indiana 46204
Phone: (800) 382-4880

https://www.in.gov/dfi/contact-us/

Kansas

Kansas Office of the State Bank Commissioner
700 SW Jackson, Suite 300
Topeka, KS 66603
Phone: (785) 296-2266

http://www.osbckansas.org/consumers/complaints.html

Louisiana

Louisiana Office of Financial Institutions
PO Box 94095
Baton Rouge, LA 70809-9095
Phone: (225) 925-4660

http://www.ofi.state.la.us

Minnesota

Minnesota Department of Commerce
85 7th Place East, Suite 280
St. Paul, MN, 55101
Phone: (651) 539-1500

https://mn.gov/commerce/consumers/file-a-complaint

Mississippi

MS Department of Banking and Consumer Finance
P.O. Box 12129
Jackson, MS 39236-2129
Phone: (601) 359-1031

http://www.dbcf.ms.gov

Missouri

Missouri Division of Finance
Consumer Complaint
PO Box 716
Jefferson City, MO 65102-0716
Phone: (573) 751-3242

http://finance.mo.gov/consumers/consumer_complaint.php

Nevada

Nevada Financial Institutions Division
3300 W. Sahara Ave., Suite 250
Las Vegas, Nevada 89102
Phone: (702) 486-4120

http://fid.nv.gov/

North Dakota

North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204
Phone: (701) 328-9933

http://www.nd.gov/dfi/

Oregon

Oregon Department of Consumer and Business Services
350 Winter Street NE
PO Box 14480
Salem, OR 97309
Phone: (503)378-4100

https://www.oregon.gov/dcbs/

South Carolina

State Board of Financial Institutions
Consumer Finance Division
P.O. Box 11905
Columbia, SC 29211-1905
Phone: (803) 734-2020

https://bofi.sc.gov/

Tennessee

Department of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243
Phone: (615) 741-1805

http://www.tennessee.gov/tdfi/

Texas

Texas Office of Consumer Credit Commissioner
Finance Commission Building
2601 N. Lamar Blvd.
Austin, TX 78705
Phone: (800) 538-1579

https://occc.texas.gov/

Utah

Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Phone: (801) 538-8830

https://dfi.utah.gov

Washington

Washington Department of Financial Institutions
Division of Consumer Services
PO Box 41200
Olympia, WA 98504-1200
Phone: (360) 902-8703

http://www.dfi.wa.gov/consumers/complaint.htm

Wisconsin

Wisconsin Department of Financial Institutions
WCA Section
PO Box 8041
Madison, WI 53708-8041
Phone: (608) 264-7969

http://www.wdfi.org/contact_us/ComplaintDefault.htm

Wyoming

Wyoming Division of Banking
Hathaway Building, 2nd Floor
2300 Capitol Avenue
Cheyenne, WY 82002
Phone: (307) 777-7797

http://wyomingbankingdivision.wyo.gov/

Loan Products: Subject to state regulations, eligibility, credit check, underwriting & approval, and meet state database eligibility, where required based on type of lending product requested. All products are not available at all locations. Rates, terms and conditions apply. See associate for details. Lending decisions and funding times subject to system limitations. Some applications may require additional verification, which can delay the lending decision.

Customer Notice: There are a wide variety of financial products available in the marketplace, so your choice should match your financial needs. Small-dollar loans used over a long period of time can be expensive.

Alabama: Minimum age to apply in Alabama is 19. Alabama loans are provided by Insight Capital, LLC, a lender which also provides other loan products at retail locations in Alabama under business names other than Cash Central. Please call 1-800-460-4305 for details on loan products provided by Insight Capital, LLC

California payday loans are provided by CCFI Funding, LLC, a lender licensed by the California Department of Financial Protection and Innovation, pursuant to the California Deferred Deposit Transaction Law, Financial Code Section 23000 et seq.

Delaware loans are provided by CCF of Delaware, LLC, a lender licensed by the Delaware State Bank Commissioner, Delaware Licensed Lender License 023205.

Indiana consumers: Licensed by the Indiana Department of Financial Institutions as a Small Loan Lender Lic.#227.

Mississippi loans are provided by CCF of Mississippi, LLC, a lender which also provides other loan products at retail locations in Mississippi under business names other than Cash Central. Please call 1-800-460-4305 for details on other loan products provided by CCF of Mississippi, LLC.

Nevada: The use of check-cashing services, deferred deposit loan services, high-interest loan services or title loan services should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.

Oregon payday loans are provided by Cash and Go a lender licensed by the Oregon Department of Consumer and Business Services to make Deferred Deposit Loans, NLMS Id.# 1393382.

Texas loans are arranged by Buckeye Check Cashing of Texas, LLC, 1600056494-156525, a licensed Credit Access Business (CAB). CAB is not a lender. Loans are provided by unaffiliated third-party lenders First Financial Loan Company, LLC, or First Star Financial, LLC pursuant to the Texas Finance Code, Chapter 393. Cash Central of Texas, LLC is regulated by the Office of Consumer Credit Commissioner, 2601 North Lamar Boulevard, Austin, Texas 78705-4207.

The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You may also be asked to provide documentation as proof of identification. Approval is contingent upon successfully passing this mandatory identification confirmation.

Cash Central has updated its privacy notice. For more information, see the Consumer Privacy Notice, the Online Privacy Notice and the California Consumer Privacy Policy.