Contact Us

Cash Central / Community Choice Financial® is dedicated to making sure your loan experience is a good one. Whether you have questions, comments, or just want to get in touch, contact us at customerservice@cashcentral.com. We’re here and looking forward to hearing from you.

Need Help?
Live Chat is unavailable


1-800-460-4305 Customer Service
1-844-259-3050 Collections


Holiday Hours

Closed Sunday
8:00 AM
8:00 PM
(Central) Monday-Friday
9:00 AM
12:00 PM
(Central) Saturday


Cash Central / Community Choice Financial
5165 Emerald Parkway, Suite 100
Dublin, OH 43017



Need To Make A Payment?

Payment options and instructions.


After entering your name and selecting an email subject that best fits your inquiry, type your question or comment in the box provided and click “Send Message.” It’s that easy!

If your correspondence is payment related, please email customer.service@ccfi.com or write to c/o Processing Services, Attn: ACH Opt-Out 5165 Emerald Parkway, ste 100 Dublin OH 43017. For immediate assistance, please call 1-800-460-4305.

Cash Central will never request that you send sensitive personal information by way of unsecured or unencrypted forms of communication. Please do not send government issued IDs, social security numbers, birthdates or other sensitive information via email.

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