The Company’s Consumer Privacy Notice is one way we let our financial service customers know how we collect and use information about them. Our Company is a member of the CCFI Family of companies who all adhere to this notice.
As a result of a federal law effective in 2001, all financial institutions are required to provide a notice to customers, outlining their privacy practices and, depending upon the institution’s privacy practices, offer customers the opportunity to express their preference (opt out) to limit certain information sharing.
We take our responsibility to protect the privacy and confidentiality of customer information very seriously. We maintain physical, electronic, and procedural safeguards to store and secure information about you from unauthorized access, alteration, and destruction.
For example, our computer systems have password protection, timeouts on terminals, and encryption on certain data transmissions. We employ camera surveillance in sensitive areas, shred sensitive information, and utilize customer authentication protocols before we release information or complete a transaction. In addition, our control policies authorize access to customer information only by individuals who need access to do their work.
The Fair Credit Reporting Act (FCRA) is the primary law that covers information sharing within the CCFI affiliates. The FCRA permits our related companies to share certain types of information, including information about:
Other information that bears on your creditworthiness, personal characteristics, mode of living or the like is covered under the FCRA. If you ask us to limit what information we share within the CCFI family according to the procedures set out in the Privacy Notice, we cannot share this “other” information about you from your applications or agreements, from credit reporting agencies, or from other sources. Ordinarily this other information is helpful to us in determining your interest in or eligibility for additional consumer credit, investment, or insurance products offered by our family of companies.
We will, of course, honor your request to limit sharing non-experience information to determine your eligibility in these situations, but we will continue to share it in certain other situations consistent with the FCRA, such as to service your accounts or to prevent fraud.
We share your information among our affiliates because it helps us to provide you with better customer service, convenient access to our services, and a wider range of products. The better we know you, the easier it is to offer you financial products and services that may suit your current lifestyle, as well as provide you with consolidated statements and product prices based on your total customer relationship.
We also share your information to help us verify your identity and protect you from identity theft or fraud.
The CCFI affiliates are a network of firms owned by Community Choice Financial Inc. The CCFI family is comprised of affiliated companies that offer financial products and services.
For example, these products and services could be provided by companies that use the following brands: CheckSmart, California Check Cashing Stores, easymoney, First Virginia, Cash 1, Cash & Go, 1st Loans Financial, and CashCentral.
Yes, as long as you are a customer doing business with an entity that provides an online product or service. If you are such a customer, our Consumer Privacy Notice will govern all of our interactions with your personal information. For that reason, the CCFI Websites include links to our Consumer Privacy Notice which explains how we protect your information when you conduct financial transactions with us. You will also be subject to the Online Privacy Notice..
If you are not a Company customer (online or retail), our Consumer Privacy Notice does not apply to you. You will, however, still be subject to our Online Privacy Notice. Our Online Privacy Notice explains how we may collect, share, use, and protect information from anyone who visits our Website.
Cookies may also be present on sites where we advertise. We may set cookies at such points to help us recognize you as a customer and optimize your online experience. Read our Online Privacy Notice to learn more about how we use and collect information.