State Regulatory Contact Information
For customer service issues or If you have questions, or concerns, please contact us. If a problem can not be resolved by speaking with us and the nature of the complaint is something other than a high rate of interest of lack of funds to repay the loan, you may call your state regulatory agency from the list below:
Alabama
Alabama Banking Department
PO Box 4600
Montgomery, AL 36103-4600
Phone: (334) 242-3452
http://www.bank.state.al.us/ConsumerResources.htm
Alaska
Alaska Department of Commerce, Community, and Economic Development
Division of Banking and Securities
PO Box 110807
Juneau, AK 99811-0807
Phone: (907) 465-2521
http://www.commerce.state.ak.us/bsc/complaints.htm
California
California Department of Corporations
Consumer Services Office
1515 K Street, Suite 200
Sacramento, CA 95814
Phone: (866) 275-2677
http://www.corp.ca.gov/about/complaint.asp
Delaware
Delaware Office of the State Bank Commissioner
Attn: Compliance
555 East Loockerman Street, Suite 210
Dover, DE 19901
Phone: (302) 739-4235
http://www.state.de.us/bank/services/complnt.shtml
Hawaii
Hawaii Department of Commerce & Consumer Affairs
Leiopapa A Kamehameha Building
235 South Beretania Street, Suite 801
Honolulu, HI 96813
Phone: (808) 586-2630
http://hawaii.gov/dcca/areas/dfi/consumers_help/complaint
Idaho
Idaho Department of Finance
PO Box 83720
Boise, ID 83720-0031
Phone: (208) 332-8000
http://finance.idaho.gov/complaint.aspx
Kansas
Kansas Office of the State Bank Commissioner
700 SW Jackson, Suite 300
Topeka, KS 66603
Phone: (785) 296-2266
http://www.osbckansas.org/consumerassistance.html
Missouri
Missouri Division of Finance
Consumer Complaint
PO Box 716
Jefferson City, MO 65102-0716
Phone: (573) 751-3463
http://www.missouri-finance.org/
Minnesota
Minnesota Department of Commerce
85 7th Place East, Suite 500
St. Paul, MN, 55101
Phone: (651) 296-4026
http://mn.gov/commerce/Contact-Us/
Nevada
Nevada Financial Institutions Division
2785 East Desert Inn Road, Suite 180
Las Vegas, NV 89121
Phone: (702) 486-4120
http://fid.state.nv.us/Index.htm
North Dakota
North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204
Phone: (701) 328-9933
http://www.state.nd.us/dfi/
South Dakota
South Dakota Division of Banking
217½ West Missouri Avenue
Pierre, SD 57501-4590
Phone: (605) 773-3421
http://www.state.sd.us/drr2/reg/bank/consumer/complaints.htm
Texas
Texas Office of Consumer Credit Commissioner
2601 North Lamar Boulevard
Austin, Texas 78705-4207
Phone: (800) 538-1579
http://www.occc.state.tx.us/
Utah
Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Phone: (801) 538-8830
http://www.dfi.state.ut.us/
Washington
Washington Department of Financial Institutions
Division of Consumer Services
PO Box 41200
Olympia, WA 98504-1200
Phone: (360) 902-8703
http://www.dfi.wa.gov/consumers/complaint.htm
Wisconsin
Wisconsin Department of Financial Institutions
WCA Section
PO Box 8041
Madison, WI 53708-8041
Phone: (608) 264-7969
http://www.wdfi.org/contact_us/ComplaintDefault.htm
Wyoming
Wyoming Division of Banking
Uniform Consumer Credit Code
Herschler Building, 3rd Floor East Wing
122 West 25th Street
Cheyenne, WY 82002
Phone: (307) 777-7797
http://audit.state.wy.us/banking/uccc/uccccomplaintprocess.htm