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State Regulatory Contact Information

For customer service issues or if you have questions, or concerns, please contact us. If a problem can not be resolved by speaking with us and the nature of the complaint is something other than a high rate of interest or lack of funds to repay the loan, you may call your state regulatory agency from the list below:

Alabama

Alabama Banking Department
PO Box 4600
Montgomery, AL 36103-4600
Phone: (334) 242-3452

http://www.banking.alabama.gov/complaint.aspx

Alaska

Alaska Department of Commerce, Community, and Economic Development
Division of Banking and Securities
PO Box 110807
Juneau, AK 99811-0807
Phone: (907) 465-2521

http://commerce.alaska.gov/dnn/dbs/Banking/Complaints.aspx

California

California Department of Business Oversight
Consumer Services Office
1515 K Street, Suite 200
Sacramento, CA 95814
Phone: (866) 275-2677

http://www.dbo.ca.gov/Consumers/consumer_services.asp

Delaware

Delaware Office of the State Bank Commissioner
Attn: Compliance
555 East Loockerman Street, Suite 210
Dover, DE 19901
Phone: (302) 739-4235

http://www.state.de.us/bank/services/complnt.shtml

Hawaii

Hawaii Department of Commerce & Consumer Affairs
King Kalakaua Building
335 Merchant Street, Rm. 221
Honolulu, HI 96813
Phone: (808) 586-2820

http://cca.hawaii.gov/consumer-complaints/

Idaho

Idaho Department of Finance
PO Box 83720
Boise, ID 83720-0031
Phone: (208) 332-8000

http://www.finance.idaho.gov/complaint.aspx

Kansas

Kansas Office of the State Bank Commissioner
700 SW Jackson, Suite 300
Topeka, KS 66603
Phone: (785) 296-2266

http://www.osbckansas.org/consumers/complaints.html

Louisiana

Louisiana Office of Financial Institutions
PO Box 94095
Baton Rouge, LA 70809-9095
Phone: (225) 925-4660

http://www.ofi.state.la.us

Minnesota

Minnesota Department of Commerce
85 7th Place East, Suite 500
St. Paul, MN, 55101
Phone: (651) 539-1500

http://mn.gov/commerce/about-us/Contact-Us.jsp

Mississippi

Department of Banking and Consumer Finance
P.O. Box 23723
Jackson, MS 39225-3729
Phone: (601) 359-1031

http://www.dbcf.state.ms.us

Missouri

Missouri Division of Finance
Consumer Complaint
PO Box 716
Jefferson City, MO 65102-0716
Phone: (573) 751-3242

http://finance.mo.gov/consumers/consumer_complaint.php

Nevada

Nevada Financial Institutions Division
2785 East Desert Inn Road, Suite 180
Las Vegas, NV 89121
Phone: (702) 486-4120

http://fid.state.nv.us/Index.htm

New Mexico

Financial Institutions Division
P.O. Box 25101
Santa Fe, NM 87505
Phone: (505) 476-4885

http://www.rld.state.nm.us/financialinstitutions/

North Dakota

North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501-1204
Phone: (701) 328-9933

http://www.nd.gov/dfi/

Ohio

Ohio Department of Commerce
Division of Financial Institutions
77 South High Street
21st Floor
Columbus, OH 43215-6120
Phone: (614) 728-8400

http://www.com.ohio.gov/fiin

Oklohoma

Oklahoma Department of Consumer Credit
3613 N.W. 56th, Suite 240
Oklahoma City, OK 73112
Phone: (405) 521-3653

http://www.ok.gov/okdocc

South Carolina

State Board of Financial Institutions
Consumer Finance Division
P.O. Box 11905
Columbia, SC 29211-1905
Phone: (803) 734-2020

http://www.bofi.sc.gov/Pages/default.aspx

South Dakota

Division of Banking
South Dakota Department of Labor and Regulation
1601 N. Harrison Avenue, Suite 1
Pierre, SD 57501
Phone: (605) 773-3421
Fax: (866) 326-7504

http://dlr.sd.gov/banking/

Tennessee

Department of Financial Institutions
400 Deaderick Street, 6th Floor
Nashville, TN 37243
Phone: (615) 741-1805

http://www.tennessee.gov/tdfi/

Texas

Texas Office of Consumer Credit Commissioner
2601 North Lamar Boulevard
1601 N. Harrison Avenue, Suite 1
Phone: (800) 538-1579

http://www.occc.state.tx.us/

Utah

Utah Department of Financial Institutions
PO Box 146800
Salt Lake City, UT 84114-6800
Phone: (801) 538-8830

http://www.dfi.state.ut.us/

Washington

Washington Department of Financial Institutions
Division of Consumer Services
PO Box 41200
Olympia, WA 98504-1200
Phone: (360) 902-8703

http://www.dfi.wa.gov/consumers/complaint.htm

Wisconsin

Wisconsin Department of Financial Institutions
WCA Section
PO Box 8041
Madison, WI 53708-8041
Phone: (608) 264-7969

http://www.wdfi.org/contact_us/ComplaintDefault.htm

Wyoming

Wyoming Division of Banking
Uniform Consumer Credit Code
Herschler Building, 3rd Floor East Wing
122 West 25th Street
Cheyenne, WY 82002
Phone: (307) 777-7797

http://audit.state.wy.us/banking/uccc/uccccomplaintprocess.htm