CashWise Blog

I can't thank you enough for the services you provide. Your friendly staff and quick service is to be commended. You guys are the best.

Kathy S.

Hey Every One-

Just wanted to drop in right quick to wish everyone a very MERRY CHRISTMAS & A HAPPY NEW YEAR as well. Also aanted to tell you guys & gals alike to keep up the good work. You folks are wonderful people to deal with. Thank you so very much for your wonderful Customer Service you provide to everybody.

Jeffery B.

A note of thanks-

This is a letter of appreciation. We have been doing business with Cash Central for quite some time now. Cash Central has been a very valuable financial tool for us. We are now much more financially stable because of your service. One of the appreciated factors is your ability to have monies in ones account the following day. And the discount is appreciated also. Job well done, thank you again and happy holidays.

Brian S.

With excessive bank fees (i.e. – the fees banks charge you to use your money: ATM fees, bounced check fees, transfer fees, etc.) on the rise (fees can run up to $38 per line item) and contributing mightily to bank profits, the FDIC has responded to their 18 month banking survey. The survey indicates most banks enroll customers in overdraft protection without notification and many do not give an option to opt out. In this era of legislators crying “wolf” on payday loans, it’s nice to see governing bodies take notice of true price gouging.  Read the full article at USA Today here. 

Dear Cash Central,

I just wanted to take a moment to express my most sincere appreciation for the top level service that you have provided for me over this past year.  

It is not always possible to equate success in everyday life with that of the dollar sign.  But rather, being able to overcome and survive the totally unexpected surprises in life with ones dignity still intact, to me, is simply priceless.  Time and time again, the ability to rely on your company has allowed me to continually elevate myself to the next level with my head held high.  And for that alone, I am and will always be, eternally grateful.

My most sincere and heartfelt "Thank You", to all of you at Cash Central.

Sincerely,

John P.

I had to apply for a few loans to cover an emergency and your company was the only one kind enough to deposit the funds into my account thus far.  I needed another $400 and other companies are having me sign things and give out personal inforomation and yet, still no money or updates. Thank you for being professional, but am I being naive thinking other companies, who now have my Social Security number and Bank Account number are as trustworthy as you?

-K. H

Thank you for trusting Cash Central with your emergency needs. Applying for an online loan can be tricky. There are literally millions of sites to choose from, but only a handful of them are truly licensed lenders. Most of the sites you'll find ask for your information and pass it along to legitimate lenders. From there, they'll keep your information to remarket and sell to other vendors in the off chance you'll be interested in their products as well.

Cash Central always recommends checking the sites Privacy Policy, making sure they have a full list of contact information (including phone numbers and a physical address) and, most importantly, that they're licensed to do business. If you can confirm these three items, chances are you're dealing with a legitimate lender you can count on.  

I can't thank you enough for the services you provide. Your friendly staff and quick service is to be commended. You guys are the best.

Kathy S.

I just want to write that I really am more happy with the way the website is setup now.  I appreciate the fact that I can pay more of the loan during the time of the loan with the Make a Payment tab.  I also like the fact that during the extension of the loan you can pay more of the principal.  This makes it easier for people who are living pay check to pay check to pay the loan back in installments.  It feels like a real loan and not a pay day loan. Thank you for making it more convenient.  No response is needed.  Just Thank you!

Tammy C.


 

Ask Sarah is more than a simple FAQ section. It's a "living, breathing" section of the website which is continually updated with common questions sent in by our customers. This installment of CashWise will highlight a few recent questions we'll soon be adding to the "Ask Sarah" FAQ section. If you have questions you think might be helpful to others, please let us know! 

Q: Why are there so many places to sign? I can see needing one signature, but why so many?
 

A: CashCentral.com believes in being secure, reliable and state licensed. As a point of assurance in your transaction, CashCentral.com does require several signatures. These signatures not only allow you to acknowledge your transaction, they also allow you a physical trail of your transaction. In addition, many state laws require customer acknowledgement in certain areas of the contract, for example, electronic funds transfers and refinances. All steps go toward assuring you of a legitimate and secure transaction.
 

Q: Why do I need to wait 3-4 days to get a new loan?

 

A: In many states, a waiting period is required before a customer is able to request a new loan from the same lender. In other cases, CashCentral.com needs to verify the original funds have cleared your bank account to avoid scheduling two loans at once.
 

Q: There are a lot of payday loan referral sites out there. Are you one of them?
 

A: CashCentral.com is not a referral site. We are the lender. While we may receive your name from a referral site you may have requested a loan on, we are the final lender and originator of your funding transaction*.

* While still helping with your loan, Texas and Florida funds come from an independent Lender and Cash Central acts as a Credit Service Organization.

At CashCentral.com, we want to talk with you. That's why we offer so many ways for you to contact us about your payday loan. Whether it's by phone, fax, email or chat, we never want to leave you wondering how to get in touch with us.

Chat is one of the many convenient ways in which you can "speak" to a live representative. There are no "bots" here-- whenever you use the Live Chat feature, you're assured there's a living, breathing loan advisor chatting right back. The Live Chat is available on every page and all steps of the application process should you need instant help. To use the chat function, mouse over the "Need Help?" tab (the light blue tab directly above the AboutUs tab). A small menu will pop up-- simply point to "Chat" and click. A small window will open in your browser. Enter your name and you're instantly connected with a live representative during normal business hours. 

 "I would like to personally thank you for your service. It helped me out in a time when I didn't know what else to do...Also, I used your live chat feature multiple times throughout this process and it was EXTREMELY [sic] helpful. Once again, thank you. -- Trista L."